{"id":2772,"date":"2022-04-29T11:13:01","date_gmt":"2022-04-29T11:13:01","guid":{"rendered":"https:\/\/livemonitoring.in\/?page_id=2772"},"modified":"2026-10-10T08:32:52","modified_gmt":"2026-10-10T08:32:52","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/smartguardcctv.com\/index.php\/terms-and-conditions\/","title":{"rendered":"TERMS AND CONDITIONS"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p style=\"color: rgb(244, 244, 244);\">TERMS AND CONDITIONS OF SERVICE <\/p>\n<p style=\"color: rgb(244, 244, 244);\">Smart Guard CCTV<\/p>\n<p style=\"color: rgb(244, 244, 244);\">Services provided to you (\u201cthe Customer\u201d) by Smart Guard CCTV are governed by these Terms and Conditions of Service (\u201cAgreement\u201d). By placing an Order with Smart Guard CCTV , you agree to be legally bound by this Agreement.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">A binding contract is formed once the Order or Service Agreement is signed by both parties. This Agreement shall prevail over any other terms unless expressly agreed in writing by <b>Smart Guard CCTV<\/b>.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1. PRICE<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1.1 Prices for Services shall be as mentioned in the Order.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1.2 If no price is specified, standard company rates applicable at the time of service shall apply.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1.3 All prices are exclusive of applicable taxes, including GST, unless stated otherwise.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1.4 Any government taxes, levies, duties, or charges shall be borne by the Customer.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1.5 Any additional work not included in the agreed scope shall be chargeable separately.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">1.6 Quotations are valid only when confirmed in writing by the Company.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">2. PAYMENT<\/p>\n<p style=\"color: rgb(244, 244, 244);\">2.1 Payment terms shall be as mentioned in the Order or Invoice.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">2.2 In absence of specific terms, payment must be made within 14 days of invoice date.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">2.3 Payments may be made via bank transfer, UPI, cheque, or other approved methods.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">2.4 Delayed payments beyond due date shall attract interest at 18% per annum or maximum permitted under Indian law.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">2.5 All payments shall be made in Indian Rupees (INR) only.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">3. SERVICES<\/p>\n<p style=\"color: rgb(244, 244, 244);\">3.1 The Company reserves the right to modify, improve, or substitute Services if required to maintain quality and efficiency.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">3.2 Services shall be provided as per agreed scope in the Order.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">4. ACCEPTANCE<\/p>\n<p style=\"color: rgb(244, 244, 244);\">4.1 Services shall be deemed accepted unless written complaint is received within 7 days of completion.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">4.2 Any issues must be supported with reasonable evidence.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">5. WARRANTY &amp; LIMITATION OF LIABILITY<\/p>\n<p style=\"color: rgb(244, 244, 244);\">5.1 In case of defective service, the Company shall re-perform or correct the service.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">5.2 The Company\u2019s total liability shall be limited to the amount paid for the specific service.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">5.3 The Company shall not be liable for indirect, incidental, or consequential damages including loss of profit or business.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">5.4 If any law implies conditions that cannot be excluded, liability shall be limited to re-supply of services or refund of service cost.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">5.5 These terms are subject to applicable Indian laws including the Indian Contract Act, 1872 and other applicable legislation.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">6. DELAY &amp; FORCE MAJEURE<\/p>\n<p style=\"color: rgb(244, 244, 244);\">6.1 Services will be provided during normal business hours unless otherwise agreed.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">6.2 The Company shall not be responsible for delays caused by events beyond its control, including natural disasters, strikes, government actions, pandemics, or technical failures.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">6.3 In such cases, timelines shall be extended accordingly.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">6.4 Any additional costs caused by Customer delays or instructions shall be payable by the Customer.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">7. DEFAULT<\/p>\n<p style=\"color: rgb(244, 244, 244);\">The Company may suspend or terminate Services if the Customer:<\/p>\n<p style=\"color: rgb(244, 244, 244);\">Fails to make payment on time<\/p>\n<p style=\"color: rgb(244, 244, 244);\">Becomes insolvent or bankrupt<\/p>\n<p style=\"color: rgb(244, 244, 244);\">Breaches material terms of the Agreement<\/p>\n<p style=\"color: rgb(244, 244, 244);\">Misuses services or violates applicable laws<\/p>\n<p style=\"color: rgb(244, 244, 244);\">8. LICENCES &amp; COMPLIANCE<\/p>\n<p style=\"color: rgb(244, 244, 244);\">8.1 The Customer is responsible for obtaining all necessary permissions, approvals, or licences required for use of services.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">8.2 The Customer must comply with all applicable laws, rules, and regulations in India.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9. GENERAL TERMS<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.1 This Agreement, along with the Order, constitutes the entire contract between the parties.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.2 No modification shall be valid unless made in writing and signed by both parties.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.3 If any clause is found invalid, the remaining clauses shall remain valid.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.4 This Agreement shall be governed by the laws of India.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.5 Any disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 1996.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.6 The seat and venue of arbitration shall be New Delhi, India (or your chosen city).<\/p>\n<p style=\"color: rgb(244, 244, 244);\">9.7 Courts at Delhi (or your registered business location) shall have jurisdiction.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">10. DEFINITIONS<\/p>\n<p style=\"color: rgb(244, 244, 244);\">\u201cBusiness Day\u201d means any day except Saturday, Sunday, and public holidays in India.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">\u201cOrder\u201d means the approved service request or contract signed by the Customer.<\/p>\n<p style=\"color: rgb(244, 244, 244);\">\u201cServices\u201d means security services or any other services provided by <b>Smart Guard CCTV<\/b>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2772","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TERMS AND CONDITIONS - 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